ITIL 4, the latest evolution of ITIL is a community and industry-led initiative with contribution of experts around the globe from the wider IT industry. ITIL 4 builds on the strengths of ITIL to provide a tool that supports organizations in the era of digital transformation.

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It encompasses emerging practices, such as, Lean, Agile, and DevOps and it will evolve to provide an end-to-end IT/Digital Operating Model, covering the full delivery (and sustaining) of tech-enabled products and services, guiding how IT interfaces with, and even leads, the wider business strategy.

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Here’s what ITIL Helps with:

• Digital Transformation

• Improving processes 

• Helping teams work more collaboratively

• Transparency between IT operations and development teams.

• Enabling automation

• Integrating new and emerging technologies and practices

• And more

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ITIL 4:

• Retains the fundamental elements that make ITIL so valuable

• Has a streamlined certification scheme

• Provides a straightforward transition path from ITIL v3 to ITIL v4