Consulting Management Areas

Governance and Management of Enterprise IT

Enterprise Information and Technology governance and management refers to the disciplines, technologies, and solutions used to manage information within an enterprise in support of business and corporate governance requirements. Information governance encompasses a broad set of subjects towards benefits’ realization, risk and resources optimization of Information systems towards achieving enterprise objectives.  It also governs information quality, information protection, and information lifecycle management for these objectives.

 

Within this area, MEGASOFT helps enterprises and their executives achieve:

  • High-quality information to support business decisions.

  • Generate business value from IT-enabled investments.

  • Achieve operational excellence through the reliable and efficient application of technology.

  • Maintain IT-related risk at an acceptable level.

  • Optimize the cost of IT services and technologies

  • Comply with ever-increasing relevant laws, regulations, contractual agreements and policies.

 

Enterprise Architecture

MEGASOFT helps customers build a strategic context for the evolution of the IT systems in response to the constantly changing needs of the business environment while keeping the right balance between IT efficiency and business innovation.

 

The advantages that result from a good enterprise architecture bring important business benefits, which are clearly visible in the profitability of an enterprise:

  •  A more efficient business operation

  •  A more efficient IT operation

  •  Better return on existing investment, reduced risk for future investment

  •  Faster, simpler, and less expensive procurement.

 

ITSM

 

ITSM has been MEGASOFT main consulting service provided since 2004.  Tremendous change and growth is taking place in information-based services. 

Information, previously a supporting element, has become the basis for value by itself. In MEGASOFT, we help our customers decide on a strategy to serve their customers while align with Corporate Governance in terms of regulations and compliance as well as with cost of transactions that guarantee the benefits’ realization from IT services. 

The ultimate success of service management indicated by the strength of the relationship between IT service providers and their customers. We assist our customers achieve successful service management system aligned with ISO/IEC 20000 through our guidance for:

  • Converting innovative ideas and concepts into services for customers

  • Solving problems with effective and enduring solutions

  • Controlling costs and risks that can potentially destroy carefully created value

  • Learning from successes and failures to manage new challenges and opportunities.

 

Project Management and P3O

 

Projects consulting are the means by which MEGAOFT helps customers introduce change – and, while many of the skills required are the same, there are some crucial differences between managing business as usual and managing project work.

 

Using Prince II and the guidance of project management standard ISO 21500 aligned with Corporate Governance and Enterprise Governance and Management of IT along with ITIL, we assist our customers overcome key challenges for organizations in today’s world to succeed in balancing two parallel, competing imperatives:

 

  • To maintain current business operations – profitability, service quality, customer relationships, brand loyalty, productivity, market confidence etc. What we term ’business as usual’

  • To transform business operations in order to survive and compete in the future – looking forward and deciding how business change

 

In another context the P3O (Portfolio, Programme, and Project Office) support service is to enable individuals and organizations to successfully establish (or reorganize), develop and maintain appropriate support structures that will facilitate:

 

  • Informing senior management’s decision-making on prioritization, dependencies, risk management, and deployment of resources across the organization to successfully deliver their business objectives (portfolio management)

  • Delivery of programme and projects within time, cost, quality and other organizational constraints

  • Identification and realization of outcomes and benefits via programmes and projects

  • Provision of focal point for defining a prioritized and balanced portfolio of change and ensuring consistence delivery of programmes and projects across an organization, division, function or department.

 

Risk Management

Management of Risk based on a set of principles derived from proven corporate governance principles in the recognition that risk management is a subset of any organization’s internal controls. We help our customers implement a management of risk model that fulfills ISO 31000 standard as well as comply with the ISO 38500 for Governance of Enterprise IT.  We typically start with the development of a risk management policy following the chain and categories of principles derived from corporate governance, risk standard as well as project management standard that need to be implemented throughout the organization in order to support the achievement of its strategic objectives.  We target:

 

  • Efficient and effective use of project resources

  • Better service delivery to customers

  • Better project management

  • Innovation

  • More focus on quality of the output

 

Security Management

Security Management assists customers in the preparation and build of a model for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an Information Security Management System.  ISMS achieve the strategic objectives of their enterprise while align with Corporate Governance, Enterprise Governance for IT, Enterprise Architect as well as IT Service Management model.

 

We help customers take effective information security measures at the strategic, tactical, and operational levels while enable:

 

  1. Information security management process to align IT security with business security and ensure that the confidentiality, integrity and availability of the organization’s assets, information, data and IT services always match the agreed needs of the business.                                                                              

  2. Protection of interests of those relying on information, and the systems and communications that deliver the information, from harm resulting from failures of confidentiality, integrity and availability.

 

 

Lean IT

 

Lean IT is the extension of lean manufacturing and lean services principles to the development and management of information technology products and services. MEGASOFT goal through this consulting area continuously improve the value delivered by IT organizations to their customers and the professionalism of IT people.  Lean IT consulting focuses on improving how IT people work, IT processes and information technology in order to deliver more value to customers.

 

In essence, targets revolve around the following key concepts:

  • Improving customer value

  • Continual improvement in small steps

  • Decreasing peaks and troughs in production

  • Reducing waste

  • Involving everybody

  • Developing people

  • Focusing on long-term goals