
IT Service Management System

IBM Control Desk

Reduce Help Desk Calls

Improve First Call Resolution Rate

Reduce Incident and Request Times
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Facilities and Real Estate Management
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IBM TRIRIGA
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Increase Facility Utilization
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Maximize Return on Capital Projects
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Reduce Energy Costs
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IBM TRIRIGA
Application Monitoring and Performance Management
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IBM Application Performance Management (APM)
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Endpoint Management
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IBM Endpoint Manager
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Enterprise Asset Manegement

IBM Maximo

Improve Asset Performance

Increase Workorce Utilization

Lower Maintenance Costs
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IT Operations Management
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IBM Netcool Operations Insight (NOI)
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