IT Service Management System

IBM Control Desk

Reduce Help Desk Calls

Improve First Call Resolution Rate

Reduce Incident and Request Times

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Facilities and Real Estate Management

  • IBM TRIRIGA

  • Increase Facility Utilization

  • Maximize Return on Capital Projects

  • Reduce Energy Costs

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  • IBM TRIRIGA

Application Monitoring and Performance Management

  • IBM Application Performance Management (APM)

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Endpoint Management

  • IBM Endpoint Manager

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Enterprise Asset Manegement

IBM Maximo

Improve Asset Performance

Increase Workorce Utilization

Lower Maintenance Costs

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IT Operations Management

  • IBM Netcool Operations Insight (NOI)

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