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ITIL® Intermediate Service Strategy

Certificate:    ITIL® Intermediate Service Strategy

 

Duration:      3 days 

 

Delivery:       Classroom

Accreditor:    PEOPLECERT on behalf of AXELOS

Credits:        3 in the ITIL Scheme

This course immerses learners in the overall concepts, processes, policies and methods associated with the Service Strategy phase of the Service Lifecycle. The course covers the management and control of theactivities and techniques within the Service Strategy stage, but not the detail of each of the supporting processes. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.

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