Exceed Your Expectations!
ITIL® Operational Support and Analysis Capability
Certificate: ITIL® OSA Capability
Duration: 3 days
Delivery: Classroom or Virtual
PMI® PDUs: 40
This 3-day course immerses learners in the practical aspects of the ITIL Service Lifecycle and processes associated with the Operational Support and Analysis of services. The main focus of this course is on the operational-level process activities and supporting methods and approaches to executing these processes in a practical, hands-on learning environment. This training is intended to enable the holders of the certificate to apply the practices in resolution and support of the Service Management Lifecycle. This course is designed using an engaging scenario-based approach to learning the core disciplines of the ITIL best practice and positions the student to successfully complete the associated exam.
Should you require more info, please contact email@example.com
For Egypt inquires, please contact firstname.lastname@example.org
For KSA inquires, please contact email@example.com
ITIL® is a registered trade mark of AXELOS Limited
The Swirl logo™ is a trade mark of AXELOS Limited