In June 2009 OGC announced that itSMF International were undertaking a survey of the IT Service Management community to seek views on the uptake of ITIL version 3 and the need to retain ITIL version 2

The survey had over 1300 responses, with a broad range of organizations providing a cross-representation of views from the community. There are some clear messages in the survey report:

• English versions of products need to be in the market to the end.

• Overall, less than 8% suggested version 2 qualifications need to be available for more than 2 years (from the date of the survey).

OGC has considered these findings alongside its own requirements for the maintenance of the ITIL product set, and agreed that:

Withdrawal will be product based, with all language variants for individual qualifications and publications being removed at the same time;

Removal of version 2 will complete on 30 June 2011. Specific product withdrawal will be as follows:

• V2 Foundation to cease 30 June 2010

• V2 Manager to cease 31 August 2010

• V2 Practitioner to cease 31 Dec 2010

• Foundation Bridge to cease 31 Dec 2010
  (All of the above will be available for re-sits until 30 June 2011)

• Manager Bridge to cease 30 June 2011

• Service Support and Service Delivery publications will be removed on 30 June 2011. Though in the later period these may only be available as 'print on demand' or in electronic formats.

• Continued availability of all other version 2 publications will be considered on a case by case basis as they come up for reprint, with all being removed no later than 30 June 2011.

This approach for the withdrawal of ITIL� version 2 was announced at the itSMF International Chapter Leaders Council in October 2009.

Below is MegaSoft ITIL V2 remaining schedule for 2011.