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MegaSoft is proud to be
celebrating 10 years of IT
Service Management, Customer
Relationship and Business
Intelligence experience.
Operating through its head
office in Cairo and a Branch
office in Jeddah; the
company providing world’s #1
consulting and education
solutions based on ITIL, ISO
IEC 20000, Cobit, IBM, Sage,
Microsoft and Business
Objects services lines. To
date, thousands of IT
professionals have benefited
from MegaSoft expertise.
MegaSoft has been
championing the growth of
ITIL region wide since its
inception in 1989 – longer
than any other supplier in
the Middle East market – and
was selected as an
international expert to
contribute to many regional
enterprises conducting ITIL
V3 and ISO 20000 projects –
as a consultant of V3’s
Continual Service
Improvement services.
Service Lines
MegaSoft’s service lines
each provide different, but
complementary business
solutions:
MegaSoft CONSULTING:
Using the ITIL, ISO and
COBIT best practices and
framework approach as a
springboard, MegaSoft
provides end-to-end
solutions – from
assessments, to strategic
planning to implementation,
operation support,
continuous improvement and
beyond. Experienced
consultants work
hand-in-hand with customers
every step of the way.
MegaSoft ACCELERATOR:
Professional services that
enable fast roll for every
provided solution - contains
a completely rebuilt set of
customer deliverables and
workshop materials, all of
which can be easily
customized.
MegaSoft EDUCATION:
MegaSoft is the most
inexhaustible creator and
widespread distributor of
Service Management,
Assurance and Control
training, and leads the way
with education based on ITIL
V3’s service lifecycle
approach. In house developed
CRM courseware is
internationally accredited
with Sales Academies, and
international vendors like
Microsoft based on an
independent examination of
many top brands of CRM
solutions that comes mainly
from Sage, Microsoft and
Front Range along with
MegaSoft long history of
implementations experience
for such CRM programs since
1998. Business Object
training programs is also
conducted by MegaSoft by BO
certified experienced
consultants recognized from
Registered Education
Provider.
MegaSoft CONFERENCES:
MegaSoft is the Middle
East’s largest producer of
ITSM, Governance and
Assurance conferences and
delivers SMAC ED “Yearly
Educational major events to
thousands of IT
professionals.
ITSM Leadership
MegaSoft has grown to become
recognized regionally as The
IT Service Management
Experts and is very proud of
its commitment to IT best
practice frameworks.
“Trained more students in
ITIL V3 than any other
organization in the Middle
East”
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V2-V3 Foundations
Bridging and V2-V3
Service Manager Bridging
with pass rates that
exceed the industry
average.
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MegaSoft ITIL trainers
passed the very first
V2-V3 Service Manager
Bridging Course exam
leading to the ‘ITIL
Expert’ certification
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Launching the world’s
first classroom-based,
foundation-level
certification course in
Control Objectives for
Information and Related
Technology (COBIT®)
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Hosting the Egypt’s
largest and most
respected IT Lifecycle
Management and
Governance Conference
“SMAC ED” in Cairo,
Egypt.
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Applying CMM (Capability
Maturity Model) to
assess ITIL processes.
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Serving as an
establishment sponsor of
the IT Service
Management Forum Egypt (itSMF
Egypt)" – the
worldwide networking
group for IT Service
Management professionals
Global Presence
MegaSoft is a Regional
company with offices in:
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