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Home >
BSM Event |
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"Making the
Complex Comprehensible" |
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Business Service
Management Concepts for IT Service Organizations
Automotive &
Transportation Business
Service Management Systems |
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Download Seminar Presentations |
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MegaSoft Introduction
- presented by Eng.
Henar ElKaraksy,
Training Manager,
MegaSoft
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Business Service
Management (BSM)
Overview - presented
by Eng. Ahmed Yasser
Al-Shareef, Service
Management Architect,
MegaSoft
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Service Desk (SD) and
Change and Configuration
Management (CCMDB) -
presented by Eng.
Mahmoud Hisham IBM
Solutions Unit Manager,
MegaSoft
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Asset Management for IT
- presented by Eng.
Mahmoud Hisham IBM
Solutions Unit Manager,
MegaSoft
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Monitoring Management - presented by Eng.
Sherif Gouda Tivoli
IT Specialist -
Technical Sales, Tivoli
Business Automation,
IBM Egypt
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Network Management -
presented by Eng.
Essam Yousry Tivoli
Sales Manager, IBM
Egypt
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Automotive Business
Service – Management
System (ABS-MS) -
presented by Eng.
Mahmoud Hisham IBM
Solutions Unit Manager,
MegaSoft
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Transportation Business
Service – Management
System (TBS-MS) -
presented by Eng.
Ahmed Marzouk Maximo
Solutions Sales Manager,
IBM Egypt
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Photos from the
Seminar held in Concorde El-Salam
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